Refund Policy

Last updated: 2/11/2026

Overview

At SpeakVerse, we want you to be completely satisfied with your purchase. This Refund Policy explains how refunds are handled for subscriptions and in-app purchases made through the Google Play Store.

Google Play Store Refunds

Since SpeakVerse is distributed through the Google Play Store, all purchases and subscriptions are processed by Google. Refund requests must be submitted through Google Play's refund system.

Important Note

Refund requests are handled directly by Google Play Store. SpeakVerse does not process refunds directly. Please use Google Play's refund system for all refund requests.

How to Request a Refund

  1. Open the Google Play Store app on your Android device
  2. Tap the menu icon (three horizontal lines) and select "Account"
  3. Tap "Purchase history" to view your recent purchases
  4. Find the SpeakVerse subscription or purchase you want to refund
  5. Tap "Report a problem" and select a reason for the refund
  6. Follow the on-screen instructions to complete your refund request

Refund Eligibility

Eligible for Refund

  • Within 48 hours of purchase (Google Play policy)
  • Accidental purchases
  • Technical issues preventing app usage
  • Unauthorized purchases
  • Duplicate charges

Not Eligible

  • After 48 hours of purchase
  • If you've used premium features extensively
  • If subscription period has ended
  • Violation of Terms of Service

Subscription Cancellation

You can cancel your subscription at any time without requesting a refund. Canceling your subscription means it will not renew at the end of the current billing period, but you will retain access to premium features until the end of the period you've already paid for.

How to Cancel Subscription

  1. Open the Google Play Store app
  2. Tap the menu icon and select "Subscriptions"
  3. Find SpeakVerse in your list of subscriptions
  4. Tap "Cancel subscription"
  5. Confirm the cancellation

Note: Canceling your subscription does not automatically refund your payment. You will continue to have access to premium features until the end of your current billing period.

Processing Time

Refund processing times vary depending on Google Play's policies and your payment method:

  • Credit/Debit Cards: 3-5 business days
  • Google Play Balance: Usually instant
  • Bank Transfers: 5-10 business days

Special Circumstances

Technical Issues

If you experience technical issues that prevent you from using the app, please contact our support team at support@speakverse.inbefore requesting a refund. We may be able to resolve the issue quickly.

Unauthorized Purchases

If you believe a purchase was made without your authorization, contact Google Play support immediately and report the unauthorized transaction. You should also contact us at support@speakverse.in so we can assist with securing your account.

Contact Us

If you have questions about refunds or need assistance with the refund process, please contact us:

Email: support@speakverse.in

Response Time: We typically respond within 24-48 hours during business days.

Changes to This Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the "Last updated" date. You are advised to review this Refund Policy periodically for any changes.